Privacy Policy
Whitespace Studio respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.
Last Updated
May 26, 2026
Scope
This policy applies to information collected through this website, including the project planner, quick message form, analytics tools, and related website communications.
It does not replace any privacy terms that may be included in a separate client agreement.
Information We Collect
We may collect information you voluntarily provide through our website, including your name, email address, phone number, business details, website or social profile, project requirements, timeline, preferred contact method, and other information submitted through inquiry or planning forms.
We may collect limited technical information automatically through analytics and website performance tools, such as pages viewed, approximate device or browser information, referral source, interactions with website buttons or forms, and general usage patterns.
How We Use Information
We use submitted information to:
- respond to inquiries
- discuss potential projects
- provide requested information
- improve our website and user experience
- understand website usage and performance
- maintain basic business records
- protect the website from misuse, spam, or technical issues
Consent
By submitting information through this website, you consent to our collection and use of that information for the purposes described in this policy.
You may withdraw consent for non-essential communications by contacting us. Some information may still be retained where necessary for legal, security, or legitimate business record purposes.
Analytics & Tracking
This website uses analytics and measurement tools including Google Analytics, Google Tag Manager, and similar website performance tools.
These tools may use cookies, tags, pixels, or similar technologies to help us understand how visitors interact with the website, including CTA clicks, form opens, form progress, and successful form submissions.
Analytics events are designed to avoid sending personal information such as names, email addresses, phone numbers, or message contents.
You can manage cookies and similar technologies through your browser settings. Blocking some technologies may affect measurement but should not prevent basic access to the website.
Third-Party Services
We may use trusted third-party providers to host the website, process forms, deliver messages, protect performance and security, and measure website usage.
These providers process information only for the services they provide to us, subject to their own terms and privacy practices.
- Cloudflare
- Resend
- Microsoft (if applicable)
- Slack or similar internal notification tools (if applicable)
Disclosure
We do not sell personal information.
We may disclose information to service providers that help us operate the website and respond to inquiries, or where required by law, legal process, security needs, or to protect our rights.
Storage and Processing
Some service providers may store or process information outside British Columbia or Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
Safeguards
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure.
No website, email system, or internet transmission is completely secure, so we cannot guarantee absolute security.
Data Retention
We retain submitted information only as long as reasonably necessary for business communication, project evaluation, operational purposes, security, dispute prevention, or legal obligations.
If an inquiry does not become an active project, we may delete or anonymize submitted information when it is no longer reasonably needed.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
We may need to verify your identity before responding to certain requests. We may also retain limited information where required or permitted by law.
Questions or Complaints
If you have a privacy question, request, or complaint, contact us using the information below. We will review and respond as reasonably appropriate.
Changes to This Policy
We may update this policy from time to time. The updated version will be posted on this page with a revised last updated date.
Contact
Whitespace Studio LLP
Vancouver, British Columbia, Canada